Singapore Personal Data Protection Policy

Your privacy is important to us. This Personal Data Protection Policy explains our policy on collecting, using and disclosing your Personal Information. The processing of your Personal Information is also subject to applicable laws. The Personal Information which you provide to us whether from now on or previously will be used and processed, and continued to be used and processed by us, in accordance with this Personal Data Protection Policy (as amended, varied or revised from time to time). We will take reasonable care and precaution to prevent the loss or misuse of your Personal Information. We may amend, vary or revise this Personal Data Protection Policy from time to time. If we revise the Policy, we will post the changes on our website or send a copy of the revised Policy to you by post or email.

“Personal Information” means any information in our possession or control that relates to you to the extent that you may be identified or identifiable from that information or in combination with other information in our possession.

“We“, “us” or “our” means Hagar Singapore Limited.

1. Personal Information

1.1 What we collect from you

Personal Information we collect from you, includes but is not limited, to personal details such as name, identity card number, age, gender, nationality, date of birth, address, telephone number, email address and other details you provide when you apply to be a donor/supporter/volunteer of Hagar Singapore Limited.

We will not collect any other personal information about users, except that which is knowingly and specifically supplied to us by you as stated above.

1.2 How Your Personal Information is Collected

The Personal Information we collect from you will be information that are, have been or may be collected by us or which you provide to us from time to time, in connection with any service, transaction, contest, survey, promotion, questionnaire or communication with us or otherwise, and will include but not be limited to the following:-

(a) when you register to be a donor / supporter / volunteer of Hagar Singapore Limited or register your interest with us to obtain information and updates;

(b) information collected regarding your usage patterns or behavior when you visit our website or social networking sites;

(c) Information collected when you enter contests or respond to surveys, promotions or questionnaires from us or our third-party agencies;

(d) any inquiry or communication made with or to us pursuant to or consequential to any transaction mentioned above.

1.3 The Purposes of Collecting and Processing Your Personal Information

The purposes for which we collect your Personal Information are set out below:-

(a) to communicate with you and to respond to your queries;

(b) to process your application, inquiry or request;

(c) to provide information and updates relating to Hagar Singapore Limited or such services you requested in relation to your status as a donor / supporter / volunteer of Hagar Singapore Limited;

(d) for administration of your donation;

(e) to conduct surveys, research and statistical analysis with the aim of helping us monitor and improve our services to you;

(f) the purposes as specified in our campaigns and events;

(g) to comply with applicable laws, proceedings or inquiries from regulatory authorities, and enforcement agencies or similar purposes;

(h) any other purposes permitted by applicable laws;

(i) to enable us to verify your identity, sanctions screening and due diligence checks as may be required under applicable law or regulation;

Unless we expressly state otherwise elsewhere in this Data Protection Policy, we will not offer, publish or share your personal data with third parties, without seeking your explicit permission.

We will retain your information for only as long as there is a business or legal need.

2. Disclosure

To facilitate the purposes above and the provision of services to you, we may process, use and disclose your Personal Information to the following classes of third parties:-

(a) regulatory authorities and enforcement agencies;

(b) any court of law or any relevant party in connection with any claim or legal proceedings;

(c) our contractors, service providers, consultants, auditors and advisors on a need to know basis. The Personal Information may in some circumstances be transferred overseas however we will also ensure that these overseas entities we work with observe strict confidentiality and data protection obligations.

3. Access or Update Your Personal Information

You are responsible for providing accurate and complete information about yourself and any other person whose personal information you provide us.

As and when such Personal Information is incorrect or becomes outdated, you have the right to request for any inaccurate personal data to be corrected by contacting us or submitting fresh information.

4. General

We retain your Personal Information in accordance with legal, regulatory, business and operational obligations, and have in place security measures to safeguard your personal data. When using external service providers, we require that they adhere to our security standards. Personal Information may be transferred to, or stored at, a location outside of Singapore. Regardless of where Personal Information is transferred, we take reasonable steps to ensure that Personal Information is kept secure.

5. General Consent

By giving or making available your Personal Information, you expressly agree and consent to the collection, use, processing and disclosure of your Personal Information in accordance with the terms of this Personal Data Protection Policy, including but not limited to, consenting to receiving communications and materials from us from time to time.

6. How to Contact Us

Write in to us at:

Hagar Singapore Limited
Simpang Bedok Post Office
P.O. Box 200
Singapore 914807
Email: singapore@hagarinternational.org
Tel: 6909 3351

2 July 2014